Privacy and Policy
Sapphire Studios Privacy Policy
Sapphire Studios (herein also referred to as “We”) truly cares about your privacy. In this Privacy
Policy Statement (“Privacy Policy”), We describe how We use your personal data. Personal data
is information that relates to an identified or identifiable individual.
Please read our Privacy Policy carefully to get a clear understanding of how We collect, use,
protect or otherwise handle your personal data in accordance with strict applicable data
protection laws, including but not limited to the Hong Kong Personal Data (Privacy) Ordinance
(Cap. 486), the Canadian Federal Personal Information Protection and Electronic Documents
Act (PIPEDA), the General Data Protection Regulation (GDPR).
How do we use your personal data?
We may collect personal data from you when you visit or register on our website, make a
purchase, place an order or otherwise use our services, sign up for our newsletter, use our live
chat, respond to a survey or marketing communication, surf the website, or use certain other
website features.
In the table below you find an overview of the personal data We collect from you, for which
purposes we collect the data, on which legal ground we process your personal data and how
long we retain your personal data:Purpose Type Personal Data Legal Ground Retention Period
Sign-up
and
onboarding
– Name
– Address
– E-mail address
– Gender
– Nationality
– Date, country and
place of birth
– Social security and ID
number
– Biometric data
– Bank account details
– In case of high risk
customers: Salaried
work, inheritance
and/or earlier
investments (in
cryptocurrencies)
We have a legal
obligation from
governmental
authorities to identify
our customers
(Anti-Money-Launderi
ng and Know Your
Customer)
The data provided will be
stored no longer than is
strictly necessary, albeit
with regard to existing legal
requirements for storing
personal data, being at
least (5) five years following
the termination of the
relationship.
Purpose Type
To provide our services, including
your online account and process
your transactions.
To personalize your experience
and to allow us to deliver the type
of content and product offerings in
which you are most interested and
to improve our website to better
serve you.
Personal
Data
– Name
– Address
address
– Gender
– Payment
details
– Name
address
–
IP-address
Legal Ground Retention
Period
Necessary for the
performance of a
contract with you.
Necessary for our
legitimate interest.
As long as
necessary for
the purpose.
Necessary for the
purposes of our
legitimate interests
As long as
necessary for
the purpose.To respond to your customer
service requests and to allow us to
better service you in responding to
your customer service.
To send periodic emails regarding
your order or other products and
services.
– Name
address
–
Telephone
number
– Name
address
Necessary for the
purposes of our
legitimate interests
As long as
necessary for
the purpose.
Consent. Until you
unsubscribe
from receiving
such emails.
We will only use your personal data for the purposes for which we collected it, unless we
reasonably consider that we need to use it for another reason and that reason is compatible
with the original purpose and we will notify you and we will explain the legal basis which allows
us to do so.
Where We need to collect personal data by law, or under the terms of a contract We have with
you and you fail to provide that data when requested, We may not be able to perform the
contract We have or are trying to enter into with you (for example, to provide you with services).
In this case, We may have to cancel a service you have with us but We will notify you if this is
the case at the time.
How do we protect your information?
We are committed to protecting your personal data and implement a variety of technical and
organisational security measures to maintain the safety of your personal data and protect your
personal data against any unauthorised or unlawful processing and against any accidental loss,
destruction, or damage.
Your personal data is contained behind secured networks and is only accessible by a limited
number of persons who have special access rights to such systems, and are required to keep
the information confidential. In addition, all sensitive/credit information you provide is encrypted
via Secure Socket Layer (SSL) technology.
Yes, we use cookies.
What are cookies? Cookies are small files that a site or its service provider transfers to your
computer’s hard drive through your Web browser (if you allow) that enables the site’s or serviceprovider’s systems to recognize your browser and capture and remember certain information.
You can find an overview of the cookies that We use in the table below:
Cookies Purpose
Functional
Cookies
Analytical
Cookies
Third
Parties
Cookies
We use these functional cookies to help us remember certain actions you
undertake on our website. We also use these cookies to help us compile
aggregate data about site traffic and site interaction so that we can offer
better site experiences and tools in the future. We may also use trusted
third-party services that track this information on our behalf.
These cookies help us understand your preferences based on previous or
current site activity, which enables us to provide you with improved services.
We use the Demographics and Interests Reporting of Google and other
vendors third parties cookies. We use third party cookies to implement
personalization within our customer journey. Examples may include but are
not limited to showing ads based on geographical location or user activity.
We, along with third-party vendors such as Google, use first-party cookies (such as the Google
Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party
identifiers together to compile data regarding user interactions with ad impressions and other ad
service functions as they relate to our website, but only if you have consented to these
third-party cookies.
Please take a look at the Google advertising requirements on
https://support.google.com/adwordspolicy/answer/1316548?hl=en
You can choose to disable all cookies. You can do this through your browser settings. Since
every browser is a little different, look at your browser to learn the correct way to modify your
cookies. You can further set preferences for how Google advertises to you using the Google Ad
Settings page.
If you do not consent to the use of cookies or turn cookies off, some of the features that make
your site experience more efficient may not function properly.Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personal data unless We
provide users with advance notice. This does not include website hosting partners and other
parties who assist us in operating our website, conducting our business, or serving our users, so
long as those parties agree to keep this information confidential. To the extent that these third
parties process your personal data on our behalf, we ensure that we have data processing
agreements in place. We may also release information when the release is appropriate to
comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personal or anonymous data that we collect or use may be provided to other
parties for marketing, advertising, or other uses.
Children
When it comes to the collection of personal data from children under the age of eighteen (18)
years old, we do not process their personal data without parental consent. We do not
specifically market to children under the age of eighteen (18) years old.
Your rights
You have the following rights with regard to your personal data:
●
●
●
●
The right to request access to your personal data. This enables you to receive a copy of
the personal data we hold about you and to check that we are lawfully processing it.
The right to request to correct your data if they are inaccurate. You may also supplement
any incomplete data we have, taking into account the purposes of the processing.
The right to request deletion of your personal data if:
– the accuracy of your personal data is contested by you, for the period in which we
have to verify the accuracy of the personal data; or
– the processing is unlawful and you oppose the deletion of your personal data and
request restriction; or
– we no longer need your personal data for the purposes of processing, but your
personal data is required by you for legal claims; or
– you have objected to the processing, for the period in which we have to verify
overriding legitimate grounds.
The right to data portability. You may request us to receive the personal data that
concern you. You may also request us to send this personal data to a third party, where
feasible. You only have this right if it regards personal data you have provided to us, theprocessing is based on consent or necessary for the performance of a contract between
you and us, and the processing is done by automated means.
You can exercise your rights by submitting a request through info@sapphiretoken.com. We
shall handle your request within one month after receiving the request, but we may extend this
term with another two months.
You will not have to pay a fee to access your personal data (or to exercise any of the other
rights). However, we may charge a reasonable fee if your request is clearly unfounded,
repetitive or excessive. We may need to request specific information from you to help us confirm
your identity and ensure your right to access your personal data (or to exercise any of your
other rights). This is a security measure to ensure that personal data is not disclosed to any
person who has no right to receive it. We may also contact you to ask you for further information
in relation to your request to speed up our response.
Questions or doubts regarding this Privacy Policy?
If you have any questions or complaints with respect to the processing of your personal data by
Sapphire Studios, please contact us at info@sapphirerdc.com